At Creatrixz, we are committed to protecting the privacy of our users. Our business specializes in creating digital templates, pre-made designs, Canva templates, and Notion templates, with a focus on simplifying life for entrepreneurs. This Privacy Policy outlines how we collect, use, and protect your personal information.
Our website address is: https://creatrixz.com.
By using the websit, you give your consent to collect, store, share your data ony for enhacing your services, marketing our products and provding you variuous medium to reach us and ensure tht you have maximum ease while using the website.
Mediums of collecting your data
We collect your data through/from the following the follwoing medium.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the publiWc in the context of your comment.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Contact Forms on Our Website
When you use the contact forms on our website, we collect the personal information you provide, such as your name, email address, and any other information you choose to include in your message. This information is used to respond to your queries, manage your requests, and improve our services.
Surveys
From time to time, we may conduct surveys to gather feedback and improve our services. Participation in these surveys is voluntary, and we will use the information collected to enhance the user experience and develop new features.
Email Newsletters:
If you subscribe to our email newsletters, we will use your email address to send you regular updates about our products, services, and promotions. You can unsubscribe from these communications at any time. The email sender (Zoho Capaigns) may collect your ip address. You data will be governed by Zoho Campaigns.
User accounts
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you request a password reset, your IP address will be included in the reset email.
Third-Party Policies
In our efforts to provide you with enhanced features and services, Creatrixz collaborates with various third-party tools and partners. It’s important to understand that these entities have their own privacy policies and practices, which may differ from ours.
Why We Work with Third Parties?
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- Enhanced Features: Third-party tools often offer functionalities that enrich your experience on our website.
- Improved Services: These collaborations help us to better understand your needs and preferences, allowing us to tailor our offerings.
- Secure Transactions: For secure payment processing and other financial services, we work with trusted third-party payment providers.
Understanding Third-Party Privacy Policies
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- Each third party we work with, such as Google and Facebook, has its own policy on how they collect, use, and share your information.
- For example, when you use Google services integrated into our site, Google may collect information as outlined in their Privacy Policy.
- Similarly, Facebook interactions are governed by Facebook’s Privacy Policy, detailing how they handle the data collected from our site.
Your Choices and Control
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- You have control over your data. We encourage you to review these third-party policies to understand how your data is used.
- In many cases, you can adjust your privacy settings directly on these third-party platforms to limit how your data is used.
Staying Informed:Privacy policies of third parties can change, so we recommend periodically reviewing them to stay informed about how your data is handled.
Our Commitment
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- We only partner with third parties that we trust and that adhere to high standards of data privacy.
- While we share data with these third parties to enhance your experience, we do not compromise on the confidentiality and integrity of your data.
Remember, your privacy is important to us, and we are committed to ensuring that our partnerships align with our values of protecting user data.
For secure payment processing and other financial services, we work with trusted third-party payment providers.
Understanding Third-Party Privacy Policies
Each third party we work with, such as Google and Facebook, has its own policy on how they collect, use, and share your information.
For example, when you use Google services integrated into our site, Google may collect information as outlined in their Privacy Policy.
Similarly, Facebook interactions are governed by Facebook’s Privacy Policy, detailing how they handle the data collected from our site.
Your Choices and Control
You have control over your data. We encourage you to review these third-party policies to understand how your data is used.
In many cases, you can adjust your privacy settings directly on these third-party platforms to limit how your data is used.
Staying Informed
Privacy policies of third parties can change, so we recommend periodically reviewing them to stay informed about how your data is handled.
Our Commitment
We only partner with third parties that we trust and that adhere to high standards of data privacy.
While we share data with these third parties to enhance your experience, we do not compromise on the confidentiality and integrity of your data.
Remember, your privacy is important to us, and we are committed to ensuring that our partnerships align with our values of protecting user data.
Use of Your Personal Information
We use your personal information exclusively to enhance your experience with Creatrixz. This includes:
- Account Management: Creating and maintaining your user account.
- Transaction Processing: Completing purchases and processing payments.
- Shipping: Ensuring timely delivery of your orders.
- Customer Service: Addressing your inquiries and requests.
- Marketing Communication: Informing you about sales, promotions, and new offerings.
- Policy Updates: Keeping you informed about changes in our company policies.
- Service Accessibility: Providing all of Creatrixz’s services in a user-friendly manner.
- Targeted Advertising: Showing relevant ads during your website visits.
- Analytics: Evaluating customer engagement and behavior on our website.
Data Sharing
Your data may be shared with third-party service providers like Facebook, Google, and Zoho Campaign. For payments, we use PhonePe, and our site directs you to their platform, governed by their privacy policy. We do not share your data with other sources or exchange it for money.
Data Retention
We retain your personal data only for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, complying with our legal obligations, and resolving disputes. Here are some specifics:
Email Address and Name: We keep your email address and name on file as long as you have an active account with us. This information is essential for identification, communication, and providing a personalized experience. If you decide to deactivate your account, we will remove your personal information from our active databases, but some data might remain in our archives for legal or regulatory compliance purposes.
Billing Information: Financial transactions require us to maintain a record of your billing information. This includes details like your billing address and payment history. We retain this information for an extended period, which is necessary for accounting purposes, to comply with financial reporting laws, and for audit and taxation requirements. The retention period for billing information is determined by specific legal obligations and financial and business needs. Once this period expires, we ensure that this information is securely deleted or anonymized.
Additional Data Retention Practices: User Activity and Interaction Data: We collect and store details of your interactions with our services, like purchase records, customer service communications, and feedback, to enhance your user experience and improve our services.
Legal and Regulatory Requirements: In some cases, we might need to retain personal data for longer periods due to legal or regulatory obligations, such as tax laws, anti-fraud and money laundering regulations, or if required by a court order or legal process.
Comments and their metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically, rather than holding them in a moderation queue. It also helps us maintain a history of discussions and interactions on our site.
Reviews: They are a vital part of our community feedback and are stored indefinitely. They help future customers make informed decisions and provide valuable insights into our products and services.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our Word
Transparency and Accountability: We believe in being transparent about how we collect, use, and share your personal information. Our Privacy Policy is designed to provide you with clear and comprehensive information about our data practices. Should our data handling practices change, we will update this policy and notify you as required by law.
Your Role in Protecting Your Data
While Creatrixz is dedicated to safeguarding your personal information, data security is also a shared responsibility. There are several steps you can take to protect your information:
Strong Passwords: Always use strong, unique passwords for your accounts. A strong password typically includes a mix of letters (both uppercase and lowercase), numbers, and special characters. Avoid using easily guessable information like your name, birthdate, or common words.
Regular Password Updates: Change your passwords regularly and avoid using the same password across multiple sites or services. This practice helps in limiting the damage if one of your accounts is compromised.
Be Cautious with Public Wi-Fi: When accessing sensitive information, avoid using public Wi-Fi networks, as they may not be secure. If you need to use a public network, consider using a virtual private network (VPN) for added security.
Phishing Awareness: Be aware of phishing attempts. This can involve emails or messages that appear to be from legitimate sources but are actually designed to steal your personal information. Always verify the authenticity of requests for personal information.
Secure Your Devices: Ensure that your computer, smartphone, and other devices are protected with the latest security software, web browsers, and operating systems. This is one of the best defenses against viruses, malware, and other online threats.
Monitor Your Accounts: Regularly check your accounts for any unauthorized activity. If you notice something suspicious, report it immediately.
Educate Yourself: Stay informed about the latest online threats and learn more about data privacy. Awareness is a key factor in protecting your personal information.
Personal Data Sharing: Be mindful of the amount and nature of personal information you share online, especially on social media. The more you share, the more you potentially expose yourself to privacy risks.
Remember, your actions can significantly contribute to the security of your personal information. If you have any questions or need advice on best practices for data security, please do not hesitate to contact us.
Changes to This Policy
We may update this policy from time to time. We encourage you to review it periodically.
Contact Us
If you have concerns or questions about how we handle your data, please feel free to reach out to us at creatrixz23@gmail.com. Your privacy, trust, and confidence are our top priorities, and we are committed to maintaining the highest standards of data protection.